Privacy Policy

1. Introduction

Grand Exotics ("we," "us," "our") respects your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website, submit an inquiry, book a vehicle, or otherwise interact with our services.

2. Information We Collect

• Contact details: name, email address, phone number.
• Rental details: desired vehicle, pickup location, rental dates, occasion, budget, and preferences.
• Verification details: driver's license, proof of insurance, and payment information collected during booking confirmation.
• Technical data: IP address, browser type, device information, and usage data from cookies and similar technologies.

3. How We Use Your Information

• Respond to inquiries and process reservation requests.
• Verify renter eligibility and prevent fraud.
• Communicate booking confirmations, updates, and service messages.
• Improve our website, fleet offerings, and customer experience.
• Comply with legal obligations and enforce our rental agreements.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers (such as payment processors, insurance partners, and email providers) who assist us in operating our business, and with law enforcement or regulators when legally required.

5. Cookies

Our site uses cookies and similar technologies for essential functionality and analytics. You can control cookies through your browser settings; disabling them may affect site functionality.

6. Data Retention & Security

We retain personal data for as long as necessary to fulfill the purposes described in this policy and to comply with legal, tax, and accounting requirements. We implement reasonable safeguards to protect your information, though no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to opt out of marketing communications. California residents have additional rights under the CCPA/CPRA. To exercise these rights, contact us at the address below.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

10. Contact Us

Questions or requests? Email grandexoticrentals@gmail.com or call (760) 814-0130.